Distance Sales Agreement

This Distance Sales Agreement applies to purchases made through the Bomont House online store.

Seller Information

Seller / Store Name: Bomont House
Legal Seller: Nihat Alsancak
Business Type: Sole Proprietorship
Email: housebomont@gmail.com
Business Address: 19 Mayıs Mah. Hrant Dink Sk. Belde İş Hanı No: 90 İç Kapı No: 33, Şişli / Istanbul, Türkiye

Products and Orders

Bomont House products are primarily handmade and made to order.

Customers are responsible for reviewing product dimensions, colors, specifications, and customization details before placing an order.

For custom-made products, production is based on the measurements and specifications provided or approved by the customer.

Prices and Payment

The total order price is shown before payment is completed.

For orders shipped to the United States, standard shipping and standard import/customs charges are included in the product price unless otherwise clearly stated.

Orders are confirmed after successful payment.

Production and Delivery

Most products are produced after the order is placed.

Production and delivery times are estimates and may vary depending on customization, production volume, shipping carrier, customs procedures, or circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate delivery information.

Custom-Made Products

Products made according to customer-provided measurements, colors, or other specifications may not be eligible for return or exchange due to change of mind, personal preference, or incorrect measurements provided by the customer.

Returns and Refunds

Returns, refunds, cancellations, and exchanges are subject to our Return & Refund Policy.

If an item arrives damaged, defective, or materially different from the confirmed order specifications, please contact us within the period stated in our Return & Refund Policy.

Shipping

Shipping terms are subject to our Shipping Policy.

For orders shipped to the United States, standard shipping and standard import/customs charges are included unless otherwise clearly stated.

Consumer Rights

Nothing in this Agreement limits any consumer rights that cannot legally be excluded or restricted under applicable consumer protection laws.

Acceptance

By placing an order through Bomont House, the customer confirms that they have reviewed and accepted the product information, pricing, shipping terms, return conditions, and this Agreement.